Here at The Bath Factory, we are committed to the finest customer service available. We believe the reason for our success starting with our landmark California store and now continuing with our operation in Houston Texas, has been because our customers know that they receive 100% of our attention. Unlike many other stores who have lost sight of the good old days, our motto remains "the customer comes first, no matter what."

Please do not hesitate to let us know if you have special needs or if you would like us to custom blend a particular product that we currently do not carry. We will always do our best to accommodate when possible.

We stand by our products with a full and complete exchange or refund policy.

For International orders please feel free to contact us directly for personalized service. 866-940-2284

All international orders are shipped via Air Mail.

Happy Bathing!

info@thebathfactory.com


DISCLAIMER: Under no circumstances do we make claim to treat or cure any kind of illness or health conditions with these products. No information should be considered medical advice, nor should it replace the advice of your physician. It is your responsibility to use the products with the same reasonable care and caution as any other personal product you use. Although the products are made using natural ingredients, the possibility of allergic reaction is not eliminated. If you experience any discomfort or abnormal reaction, discontinue use and consult a medial professional. Additionally, The Bath Factory is not responsible for any injury incurred by use or misuse of any product.